I build and support the technology behind guest-facing connected products: wearable infrastructure, attraction systems, RFID, digital signage, controls, software integration, and the operational systems that keep them dependable in the field.
Experience
Senior Site Reliability Engineer, Connected Products
The Walt Disney Company, Disney Experience Technology · Lake Buena Vista, Florida
April 2023–Present
- Supported connected products across the Disney Cruise Line fleet, including equipment selection, field placement, commissioning, device tuning, and long-term platform sustainment.
- Delivered new guest technology and sensing capabilities through ship launches, refurbishment periods, and other time-sensitive field deployments.
- Built operational tools and improved software compatibility to make connected devices and supporting services easier to monitor, configure, and deploy.
- Contributed to connected-device infrastructure and opening support at an international resort destination.
- Led field installation of MagicBand+ infrastructure for guest wearables and personal phones at Walt Disney World and Disneyland Resort.
- Modernized guest interactives at Disney's Aulani Resort to support MagicBand+ and modern handheld devices.
- Supported admission and entitlement redemption, interactive experiences, photo associations, wait-time tracking, and guest-facing information systems.
- Maintained electronic and digital signage used for guest wayfinding and operational information.
Systems Engineer, Attractions Systems
The Walt Disney Company, Global Engineering and Technology · Lake Buena Vista, Florida
March 2020–April 2023
- Built and supported guest-interactive and queue-metrics systems used for workforce planning, forecasting, financial planning, and guest-satisfaction reporting.
- Applied UHF RFID to attraction-system problems, including a replacement for unreliable optical show-triggering sensors.
Professional Engineering Intern, Attractions Systems
The Walt Disney Company, Global Engineering and Technology · Lake Buena Vista, Florida
June 2019–March 2020
- Created software-version tracking tools that remain useful for identifying service disruptions and outages quickly.
- Restored a large guest-facing timekeeping clock under a tight deadline by adapting available equipment with relay logic.
Graduate Researcher, Electrical Engineering and Computer Science
Ohio University · Athens, Ohio
2017–2019
- Planned and designed a prototype avionics sensor with a multidisciplinary team.
- Researched existing patents and prepared reports for work that resulted in a granted patent.
- Participated in a statewide program evaluating the commercial potential of emerging technology.
Technical strengths
- Systems, controls & embedded: Beckhoff embedded controllers, Click PLCs, PIC and Atmel microcontrollers, PLC ladder logic, serial communication, BLE, NFC, MATLAB, and Simulink.
- Software delivery & automation: C++, Java, Python, Go, PowerShell, Git-based workflows, containers, Linux, CI/CD, and AI-assisted development tools.
- RFID & connected experiences: UHF RFID, sensing and triggering solutions, wearables, and guest-interaction infrastructure.
- AV, lighting & show systems: ETC, Lutron, DMX, Art-Net, E1.31, Color Kinetics, pixel-based lighting, Dante, Extron, HDBaseT, and video distribution.
- Networks & physical infrastructure: wired and wireless networking, VLANs, DNS, NTP, IP, DHCP, CAT cabling, PoE, and fiber.
Independent technical work
- Private infrastructure & automation: Hands-on work with virtualization, network segmentation, containerized services, home automation, and local video analytics—shared publicly only at a high architectural level.
- Software delivery: Reproducible build and deployment workflows for personal web projects and technical writing.
- Photography workflows: Small automation tools for organizing film scans and their supporting metadata.
Education
Master of Science, Electrical Engineering · Controls Engineering / Navigation
Ohio University · Athens, Ohio · Spring 2023
Bachelor of Science, Electrical Engineering · Minor in Computer Science
Ohio University · Athens, Ohio · December 2016
Patents
- Air data probe · US 11,566,892 B2 · Granted January 2023. Co-inventor on an aircraft air-data probe designed to gather pressure measurements for airspeed, altitude, and aerodynamic-attitude sensing.
- Location-Based Content Playout · US 2025/0254368 A1 · Published August 2025. Co-inventor on a location-aware content-delivery approach for personal devices in venue environments.